Water Heater Repair

Did you wake up to a freezing shower today?

Water heaters can never seem to go out at a convenient time, right?

At Sansone, we want to save you money by not replacing a perfectly good water heater.

Here are a few simple troubleshooting tips to see if your water heater can be fixed.

Troubleshooting an Electric Water Heater

– Make sure the power is connected to the heater, and that the breaker is flipped “ON” so it’s providing power to the unit.
– Reset the thermostat.
– Flush the water heater to remove sediment from the tank.
– Insulate the hot water pipes.
– Raise the temperature on the unit’s thermostat.
– Replace the unit’s heating element or thermostat.

Troubleshooting a Gas Water Heater

– Make sure that the gas line is connected and the pilot light is on.
– Flush the water heater to remove sediment from the tank.
– Insulate the hot water pipes.
– Clean the gas burner and replace the thermocoupler (a safety feature that automatically shuts off the gas if the pilot flame goes out).
– Raise the temperature setting on the thermostat.

Other Common Troubleshooting Tips

Hissing or sizzling noise: Sediment may have collected in the tank. Drain the tank completely, and remove the heating elements from the water heater. Soak the elements in a pan filled with white vinegar for up to one hour and scrape off the scale!

Leaking pressure-relief valve: Seems like a scary problem, but usually just replacing the valve will do the trick!

Leaking water supply pipes: Tighten the fittings. If that doesn’t work, turn off the water and try replacing the fittings.

Most Common Reasons for Water Heater Failure

Water Leaking from Top

If water is leaking from the top of your tank it could be coming from one of a few places. The cold inlet or hot outlet pipes could be loose, the temperature and pressure relief valve could have failed, or an inlet valve could be leaking.

Water Leaking from Bottom

First, are you sure that the water is originating from the bottom of the tank? And not leaking from somewhere higher, and just winding up at the bottom?

If it’s not a leaking electric heating element gasket, or overflow from the temperature & pressure valve, then your tank may be cracked. When the tank is cracked, the only option is to replace your water heater.

No Hot Water

The most common cause of no hot water for any water heater, electric or gas, is a tripped circuit breaker. Check that your circuit breaker is powering your water heater first.

For an electric water heater, the issue could also be a failed heating element, which can be replaced.

Finally, it could be an issue with the limit/reset switch on the thermostat. The switch could have tripped if the water was too high of a temperature, or it may have just failed and require replacement.

For a gas water heater, you should check your gas flow and that the pilot light is on.

If the pilot light is on, the thermocouple may not be sensing the pilot light – failing to ignite the gas.

Water Runs Out Too Soon

The most common cause of not having enough water for any water heater is an issue with the thermostat.

In some cases, it can go on the fritz and not sense temperatures properly. You can attempt to replace the thermostat yourself, or contact Sansone and one of our friendly licensed professionals can help you out.

It’s also possible that you have the thermostat on your tank set too low. Especially in the winter months.

When it’s colder outside, you have to keep in mind that the water will cool off faster as it travels through the pipes to your plumbing fixtures!

For a gas water heater, if turning up the thermostat doesn’t resolve your issue then another frequent cause of not having enough hot water is a broken or damaged drip tube. The drip tube mixes the cold water in with the hot water reservoir inside of your water heater’s tank.

Unlike gas water heaters, an electric water heater’s thermostat is set at the factory and not intended to be changed – but sometimes you have to do it to resolve your problem.

The thermostat is usually hidden on electric models on a separate access panel on the side of the tank – potentially under a layer of insulation.

Electric tanks work by heating up a metal element inside of the tank, which makes the water hot. Sometimes this metal heating element can get dirty.

You can try to remove and clean the water heating elements yourself, or one of Sansone’s licensed professionals can take care of this repair for you.

Your water heater could also have loose wiring. You should consult with a professional repair technician to repair loose wiring.

If none of these solutions solve your problem, you may have a water heater that’s too small for your needs. Even if you have a 40 gallon tank, only 28-30 gallons of it will be useable hot water at any given time.

Water Heater Repair in Palm Beach, Broward, and St. Lucie Florida

Our #1 Goal at Sansone is to keep you comfortable in your home. Contact us today, and we’ll find the best heating solution for you. When our honest professionals create a quote for you, it’s by taking into account your needs – and your family’s needs.

Schedule Service